FAQ

GENERAL

>How do I search for products?

>How do I place an order on your website?

>I am not very familiar with your site, Can you view my cart to complete the transaction on my behalf?

>How do I register?

>How can I sell my products on your website?

>What if I forget/lose the password to my Obeezi account?

>What if I cannot find my particular product onObeezi.com?

SHIPPING/DELIVERY

>Where is your store/ shop/ office?

>Can delivery be made to a certain location?

>How long does it take for you to deliver?

>Can’t it be faster?

>How do you charge for shipping?

>Can I pick up my item instead of having it delivered?

>What if I am not home at the time of delivery?

>Can my package be delivered to an office address?

>My items haven't arrived yet. What can I do?

>Which locations do you accept Cash on Delivery?

>How do I track my order?

>Will I receive all my orders in a single package?

PAYMENT

>How do I make payment?

>Are your prices negotiable?

>Will my card details be safe?

>Why has my card been declined?

RETURNS

>What is your returns policy?

>I have received a faulty item

>I have received my goods but I do not like them

>I have received my order but the wrong item was delivered to me

>Is there anything that I can't send back for a refund?

>How long have I got to send an item back and get a refund?

>What is required of me to make a return?

>I have not received my refund yet. What do I do?